Planning pet travel can be complicated, and it’s crucial to get every step right for a smooth journey. That’s why GlobalVetLink created the Pet Travel Concierge Service—to streamline the process and offer a trusted guide through each stage of preparing your clients for travel.
With our Pet Travel Concierge Service, the GlobalVetLink team will handle:
- Pet & Travel Details Collection
- International Health Certificate Document Preparation
- Certificate Preparation in VEHCS for Endorsement Submission
- USDA Endorsement Tracking
How the Pet Travel Concierge Service Works
With Pet Travel Concierge Service, veterinarians gain access to one-on-one support to navigate the often complex requirements for pet travel. From understanding health certificates to ensuring compliance with destination regulations, the team provides guidance tailored to your needs, ensuring no detail is overlooked. Here’s a look at how our service works:
- Complete and submit our online Concierge Service Booking Form to tell us about your pet owner’s upcoming international travel plans.
- The Pet Travel Consultant team will collect and review any records, create and provide appointment instructions, and prepare any additional paperwork.
- You’ll receive the prefilled international health certificate(s) and prefilled VEHCS certificate(s) before your patient’s appointment(s) in preparation for certificate submission in VEHCS.
- After the certificates are submitted to the USDA in VEHCS, the Pet Travel Consultant team will track and monitor the endorsement to completion on your behalf.
- Once the certificates are endorsed, the Pet Travel Consultant team can forward them to the pet owner or a third party on your behalf.
Hear What Satisfied Customers Are Saying
Our office has been using GVL services for a little under a month and we are so pleased overall with the efficiency of the service and especially wanted to give a shoutout to Katie for her 5 star experience in preparing a 3 petter health certificate to Tunisia/Germany/Italy in a tight turnaround time. She successfully communicated with us and the client throughout the entire process and our entire team and DVM were so pleased with her efficiency in completing the task and her attention to detail. She was our lifesaver in helping prepare the travel documents this client needed and was super responsive and professional. We would rate her more than 5 stars if we could but wanted to make sure her praises we sung to the appropriate supervisor as she is a ROCKSTAR!!! We look forward to working directly with Katie in the future and especially look forward to continuing our services with GVL.
Petvacx Animal Hospital (MD)
I am so grateful for this service. Katie has been truly awesome. I have recommended this service to every DVM I know!
Vet Clinic (TX)
My experience with GlobalVetLink was 10/10. The Concierge Service Team was extremely helpful, communicative, and so kind! As someone who works in customer success, I have high standards for the customer service industry, and I cannot say enough good things about them. When things were coming down to the wire due to travel changes, they stayed calm and took ownership of making sure that George and I could travel. The team communicated directly with BarkAIR and followed up with me when needed to make sure they got everything they needed for our trip. Taking a dog to the UK is extremely stressful, and they made it so much easier; George and I would not be getting on our flight without them!
Pet Owner
Katie set the bar very high for my first experience with GVL’s concierge service! This was my first international health certificate to work on, and I could not have done it without her help! She was amazing, very on top of every detail, and when we would run into a speed bump, she was already 10 steps ahead working it out. Highly highly recommend!!
The Pet Hospitals - Panther (Petal, MS)
Meet the Experts
Two passionate pet travel experts, Katie Harris and Kellian Murphy, are behind the success of Pet Travel Concierge Service. Katie brings extensive knowledge in pet health compliance and the attention to detail needed to help clients easily navigate complex requirements. Kellian, with a deep understanding of veterinary practices, focuses on delivering compassionate, reliable support for every pet journey.
With Katie and Kellian, clients can trust they’re in knowledgeable and caring hands. Another happy customer shared, “The Concierge Service Team was extremely helpful, communicative, and so kind! As someone who works in customer success, I have high standards for the customer service industry, and I cannot say enough good things about them.”
Katie Harris
Pet Travel Consultant
Kellian Murphy
Pet Travel Assistant
Ready to Learn More?
Visit our website to learn more about how the Pet Travel Concierge Service can simplify your next pet travel appointment request, provide expert guidance, and ensure peace of mind.
